We assure you for best customer experience at Gravity Fashion.
We at Gravity Fashion are committed to provide you best shopping experience and we make sure we send you best quality and perfectly stitched outfits.
We guarantee you that we offer you full refund no matter if it is stitched or un-stitched outfit. No matter if it is our mistake or yours. We just give you full refund except any custom duty paid by you.
We do not charge restocking fee.
For any questions please feel free to contact our customer support team at firstname.lastname@example.org.
All Salwar Kameez, Blouse and Lehenga Choli can be stitched for bust sizes between 36 to 42. If you need it for larger size please contact us before placing the order. Any order for larger sizes placed without consulting and if the outfit can not be stitched to your size we reserve right to cancel the order and give you refund.
All bollywood collection are replica and should not be considered the original dresses worn by celebrity or model. Bollywood replica is design inspired by the outfits worn by celebrities. Color shade, type of work and design will vary. Please contact us to customize bollywood outfits and to get more information.
The color visible in display picture is the closest view of the actual garment.
However, slight color or shade variation can occur due to flash or lighting during photo shoot.
Ensure that the first wash of your clothes is always a Dry-Clean.
Custom Stitching: If you have ordered stitching for your outfit we will send you measurement forms along with measurement instructions by email within 24 hours. If your order is received on weekend we will send you measurement form next working day.
Gravity Fashion offers full refund policy on all its products including stitched, tailor made, or custom made products.
To avail full refund on your purchase, you are requested to send the product back to us within 14 days of receiving your order. Please contact our customer support team for return address.
Only items in their original state will be accepted for return or exchange. Products that have been tampered with such as used, washed, stained, or those with any kind of body odors, perfume scents etc. will not be accepted for exchange or return.
The full refund policy is exclusive of any customs duties & taxes and should be borne by the customer.
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